In the context of robust digital transformation across all socio-economic sectors, cashless payment is increasingly becoming an inevitable trend, contributing to the promotion of the digital economy, enhancing transaction transparency, and bringing numerous conveniences to the people.

In recent years, electronic payment methods such as online transfers, QR code payments, e-wallets, and transactions on digital banking platforms have gradually changed people’s consumption habits. No longer confined to shopping malls, supermarkets, or convenience stores, cashless payments have now expanded to essential areas of life including healthcare, education, transportation, and daily consumption.

In line with the policy of the Government and the State Bank of Vietnam to promote cashless payments, Woori Bank Vietnam selects this as a core mission in its digital transformation and financial inclusion strategy.

Cashless Payment – a driver for a digital society

The development of digital payments not only brings convenience to users but also contributes to a more modern, transparent, and secure market environment.

With just a mobile device connected to the internet, customers can easily perform financial transactions such as transferring money, paying bills, shopping online, or paying at stores without using cash.

Cashless payment is also contributing to changing consumption habits towards a more civilized and modern direction, while supporting the digitalization of the economy. The popularization of digital payment methods is not just a technological trend but also gradually becoming a vital foundation for building a comprehensive digital society where citizens can access financial services faster, more conveniently, and safely.

Prominent benefits of cashless payments include:

  • Fast and convenient transactions anytime, anywhere;
  • Reduced risks associated with carrying cash;
  • Easy management and tracking of expenditures;
  • Increased transparency in transactions;
  • Contribution to the promotion of the digital economy and financial inclusion.

Spreading digital transaction habits in the community

To accompany the national digital transformation process, Woori Bank Vietnam has been promoting the development of a digital payment ecosystem that is safe, convenient, and user-friendly.

Woori Bank Vietnam’s digital banking solutions are continuously improved to optimize the customer experience helping people to access and use modern payment utilities in daily life.

Through the digital banking application Woori WON Vietnam, customers can quickly perform various transactions such as:

  • Online money transfers;
  • QR code payments;
  • Payment of electricity, water, telecommunications, and internet bills;
  • Top up (recharge mobile phone balance);
  • Online shopping and service payments.

In addition to developing digital products and services, Woori Bank Vietnam also focuses on communication efforts to raise public awareness about the benefits of cashless payments and skills for using safe digital financial services.

The bank regularly instructs customers to proactively secure account information, not to share OTP codes, and to stay vigilant against high-tech fraud in the digital environment.

Towards financial inclusion and sustainable development

One of the key goals of digital transformation in the banking industry is to ensure everyone has the opportunity to access modern financial services at reasonable costs with a more convenient experience.

With a customer-centric orientation, Woori Bank Vietnam constantly expands the accessibility of digital banking services to various customer groups, including those in rural or remote areas, the elderly, or those with less exposure to technology.

The bank also strengthens activities to guide customers on using digital banking services at transaction points, supporting app installation, open demand deposit account online and basic payment operations to help people gradually form cashless transaction habits.

In the coming time, Woori Bank Vietnam will continue to:

  • Promote the development of the digital payment ecosystem;
  • Enhance customer experience on digital banking platforms;
  • Strengthen communication regarding the benefits of cashless payments;
  • Accompany the community in building civilized and safe digital transaction habits;
  • Contribute to promoting digital transformation and digital economy development in Vietnam.

Promoting cashless payments is not only an inevitable trend of the modern economy but also a crucial step in the journey of building a comprehensive digital society. As a financial institution accompanying people and businesses, Woori Bank Vietnam will continue to play a pioneering role in digital transformation, helping to spread modern payment methods and promote financial inclusion for the sustainable development of the community.