Dear Valued Customer,
We sincerely thank you for using the products and services of Woori Bank Vietnam Limited (hereinafter referred to as “Woori Bank”).
On October 23, 2025, Woori Bank officially announced the update to the Terms and Conditions for Card Issuance and Usage at Woori Bank Vietnam, which included a change to the Reward Point conversion rate from 1 Point = 1 VND to 5 Points = 1 VND.
After careful consideration and in response to valuable feedback from our customers, Woori Bank has decided to maintain the current Reward Point conversion rate of 1 Point = 1 VND, instead of implementing the previously announced change.
This decision reflects our commitment to delivering the best value and utmost satisfaction to our valued customers.
We sincerely appreciate your understanding regarding this adjustment and look forward to your continued support of Woori Bank’s products and services in the future.
Aside from this postponement, all other updates stated in the announcement dated October 23, 2025, will remain in effect.
Woori Bank sincerely apologizes for any inconvenience this may have caused. We remain committed to providing our valued customers with the highest quality products, services, and experiences.
Woori Bank respectfully informs our valued customers to stay updated on these adjustments and proactively manage their Cards effectively.
For more detailed information, please contact Woori Bank via:
- Hotline: 1800 6003
- Email: callcenter@woori.com.vn
- Woori Bank Branch/T.O
Your Sincerely,
Woori Bank Vietnam Limited.
