Dear Valued Customer,
We sincerely thank you for using the products and services of Woori Bank Vietnam Limited (hereinafter referred to as “Woori Bank”).
Woori Bank would like to inform you of the adjustment to the Card Service Fee, as well as the update to the Terms and Conditions for Card Issuance and Usage at Woori Bank Vietnam (hereinafter referred to as the “Terms and Conditions”).
- CHANGES TO THE FEE SCHEDULE
| Category | Before | After | Effective Date |
| Cash withdrawal fee at other domestic bank ATMs using Woori Napas Domestic Debit Card, applied from the 3rd transaction of the month | 4,000 VND/ transaction | 3,300 VND/ transaction | 03/11/2025 |
| Late Payment Fee for Credit Card | 4.0% of transaction amount (Min VND 50.000) | 4.0% of transaction amount (Min VND 250.000) | 03/11/2025 |
Notes:
- The above fees are inclusive of VAT.
- For the detailed and current fee schedule, please visit Woori Bank’s official website.
- UPDATES TO TERMS AND CONDITIONS
Woori Bank has adjusted the regulations on the Card Reward Points conversion rate and updated the list of MCCs (Merchant Category Codes) excluded from point accumulation.
Please refer to the latest update of the Terms and Conditions for Card Products by visiting Woori Bank’s official website at https://woori.com.vn, under the “Forms” section. Click here for details.
Effective Date of the New Terms and Conditions: November 3, 2025.
Woori Bank respectfully informs our valued customers to stay updated on these adjustments and proactively manage their Cards effectively.
For more detailed information, please contact Woori Bank via:
- Hotline: 1800 6003
- Email: callcenter@woori.com.vn
- Woori Bank Branch/T.O
Your Sincerely,
Woori Bank Vietnam Limited.
